Job Description :

Compensation and Advancement Opportunities : Our Award-Winning Client is aggressively growing, providing opportunities for advancement.

Compensation includes a competitive salary and bonus opportunities.

Overview : Field Service Technicians provide mechanical and technical support for our Award-Winning Client's processing and packaging equipment at customer facilities.

The position focuses on troubleshooting, repairs, customer communication, and training sessions.

Time Utilization : This role involves extensive travel, primarily in Texas and surrounding states. Technicians need flexibility, willingness to work outside normal hours, and adaptability to changing schedules.

Essential Duties and Responsibilities :

• Act as a communication link between the customer and our Award-Winning Client.
• Efficiently make travel arrangements within company policy guidelines.
• Complete service documentation and submit reports and expenses promptly.
• Conduct training sessions for customers on equipment operations.
• Regularly update the regional scheduler on job status.
• Troubleshoot and install complex packaging and processing equipment.

Education / Experience : Associate degree or equivalent technical school diploma in electrical or mechanical engineering.

Two years of field service, packaging, maintenance, or related experience. Electrical, pneumatic, mechanical, and machine shop skills are required.

Work Environment : Our Award-Winning Client serves various industries, often in challenging environments such as freezing and messy conditions.

Physical Demands : This role is physically demanding, requiring standing, walking, manual dexterity, lifting up to 50lbs, and visual acuity.

Reasonable accommodations will be made.

Screening Questions :

• Share an example of a challenging electrical project.
• Confirm knowledge and comfort in working in meat processing facilities.
• Provide details on flexibility regarding travel, evenings away, and weekend availability.
• Indicate current or preferred city of residence.
• Confirm understanding of compensation details.
• Provide an example of complex mechanical troubleshooting.
• Disclose any prior exposure or experience with our Award-Winning Client.

Interview Steps :

• Intro call and screen.
• Microsoft Teams call with Team Supervisors.
• In-person interview and testing at regional office with Regional Director and Supervisor(s).
• Phone interview (or in-person) with VP of Customer Service.

Company Culture & Perks :

• Low-cost medical and dental premiums.
• Immediate vesting in 401k match.
• Short- and long-term disability at no cost.
• Hybrid work model after 6 months.
• Generous PTO.
• Employee rewards and recognition programs.
• Volunteer Time Off.
• On-site café.
• Employee Events Committee.

About Our Award-Winning Client :

• A top supplier of packaging and processing solutions.
• Operating nationally and recognized with multiple awards.
• Leader in reliability, productivity, and environmental responsibility.

Environmental Commitment : As a member of the 50 Sustainability and Climate Leaders group, our Award-Winning Client is dedicated to promoting sustainability through responsible use of resources and energy.

Note : Resumes will be maintained in strict confidentiality until such time as we engage in a detailed discussion regarding a specific opportunity, and both parties mutually agree to proceed.

We consistently receive new opportunities every day. Should your professional background closely align with the specific requirements of our client, we will promptly reach out to you to initiate further exploration of potential opportunities.

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